120-Day No-Hassle Money-Back Guarantee
We want you to be completely satisfied with your Empire Imports purchase. If you are not completely satisfied with our products, or the service you received, you are welcome to return your products within 120 days for a full merchandise refund. A full refund will only be made when products are returned in "as new" condition. Refunds will be made in the same manner as payment was received For your convenience, a Empire Imports Return Form is provided with every order on the back of your packing slip. If you do not have your packing slip, you may Download a Blank Return Form here. Simply provide the information requested, and return to the address listed below. We suggest insuring the return for your protection. Credit can only be given for merchandise returned in "as-new" condition. Shipping charges are not refundable.
Please send your completed Empire Imports Return Form and returns to:
Attn: Returns Dept.
147 Old Amherst Road
Belchertown, MA 01007