Payment Policy

Empire Imports wants to make your transaction as simple and secure as possible.


Payment Methods

We accept payments from Visa, MasterCard, Discover, American Express, and PayPal. Payment is collected at the time the order is placed.

 

If your credit card payment is declined, please check that the CVV code is correct and that the zip code used for your billing address matches the zip code on file with your credit card company. 

 

Still have issues with your payment processing? Call us at 800-544-4744 for assistance.


Payment Security

Our payment processor is PCI DSS compliant to handle sensitive credit card data. We also have a dedicated SSL certificate, which encrypts all site pages to keep your information secure. 


Discounts

We occasionally run discounts and promotions through email and/or on our website. Coupon codes and discounts cannot be applied outside of the stated date range or combined with other deals. Please read the disclaimer text of each promotion for expiration dates and applicable terms.


Cancellations and Changes to Orders

If you need to cancel or change your order, please contact us immediately at 800-544-4744. We will do our best to accommodate requests before an order has shipped.